
FAQS

HOW OFTEN SHOULD YOU CLEAN YOUR WASHING MACHINE?
It is recommended to clean your washing machine once a month with a washing machine cleaner.
SO I’VE BOUGHT A WASHING MACHINE CLEANER AND A WASHING MACHINE DESCALER, WHICH DO I USE FIRST?
We’d recommend using the descaler first, running the appropriate cycle and then the cleaner on your appliance.
HOW CAN I CLEAN MY WASHING MACHINE DOOR?
Simply sprinkle some granules of KNAUS™ Washing Machine & Dishwasher Cleaner onto a damp cloth or sponge and wipe around the door including the rubber seal.
CAN KNAUS™ REMOVE RESIDUES FROM THE DRAWER IN MY WASHING MACHINE?
Yes. The residue that you see in the drawer of your washing machine can easily be removed by KNAUS™ Washing Machine & Dishwasher Cleaner. Simply make a solution using 1/3 of a bottle and 1 litre of warm water. Soak the drawer in solution for 30 minutes and rinse thoroughly. We recommend that you do this every 3 months or 40 washes to keep your washing machine clean and smelling fresh.
TOP 5 TIPS FOR CLEANER WASHING
– Always follow the garment’s wash care label.
– Empty the pockets, fluff, hair, dirt and lint can reduce machine effectiveness.
– Try to avoid over-filling the machine as it reduces the effectiveness of the wash and can cause over creasing, you might even get dirtier washing.
– Always follow the manufacturer’s instructions for the laundry detergent and your washing machine.
– Always remove your wash load as soon as the cycle has finished, it’ll help laundry smell fresher and reduce liquids and therefore germs in the drum.
WHY’S KNAUS™ SO SPECIAL?
KNAUS™ is specially designed for high-performance cleaning of your valuable everyday appliance technology. We offer great power but also value and ease of use. We clearly state our dosages, so one 300ml bottle of:
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KNAUS™ Washing Machine & Dishwasher Cleaner (3 doses) can deep clean both appliances, with an extra dose spare for washing machine door and drawer cleaning
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KNAUS™ Washing Machine Descaler (3 doses) can leave your appliance limescale-free for up to 6 months (4 months in hardwater areas).
CAN I PUT THE WASHING MACHINE CLEANER AND DESCALER PRODUCTS IN THE SAME WASH CYCLE?
No, this will counteract each of the products effectiveness. Run each product on their own cycles.


FAQS
HOW OFTEN SHOULD YOU CLEAN YOUR COFFEE MACHINE?
If you use your coffee maker every day, it should get a good cleaning about once per month.
HOW OFTEN SHOULD YOU DESCALE YOUR COFFEE MACHINE?
You should clean your coffee maker after every use. The deeper cleaning of descaling to remove mineral deposits should be done at least every three months.
CAN YOU CLEAN A MOKA POT STOVE-TOP COFFEE MAKER WITH KNAUS™?
Of course, dismantle (including the gasket) and leave the parts submerged in a solution of 50ml of KNAUS™ Coffee machine cleaner and 1 litre of warm water for 30 minutes before rinsing thoroughly.
WHY’S KNAUS™ SO SPECIAL?
KNAUS™ is specially designed for high-performance cleaning of your valuable everyday appliance technology. We offer great power but also value and ease of use. We clearly state our dosages, so one 300ml bottle of:
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KNAUS™ Coffee Machine Cleaner (6 doses) can keep your coffee machine clean and protected for half a year.
FAQS


HOW OFTEN SHOULD YOU DESCALE YOUR KETTLE?
Regular descaling prolongs the life of the kettle and limits the risks of premature breakdown. In case of normal use (up to 5 times a day), the following descaling frequency is recommended: Once every 3 months if you use soft water (up to 18dH). Once every month if you use hard water (more than 18dH)
HOW OFTEN SHOULD YOU DESCALE YOUR STEAM IRON?
Most major iron manufacturers recommend descaling your iron every 1 – 4 months, depending on how much you use it
WHY’S KNAUS™ SO SPECIAL?
KNAUS™ is specially designed for high-performance cleaning of your valuable everyday appliance technology. We offer great power but also value and ease of use. We clearly state our dosages, so one 300ml bottle of:
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KNAUS™ Multi-purpose Descaler (6 doses) can descale 6 different appliances in your home.
FAQS







DO YOU NEED TO CLEAN YOUR MICROWAVE OVEN?
Microwaves (inside and out) are swarming with germs, both from leftover food bits and our own skin contact. A study led by microbiologist Charles Gerba from the University of Arizona found that the door handle on a microwave is one of the dirtiest surfaces in our kitchen.
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More bad news: The heating power of a microwave doesn’t sterilize its contents as well as you might think—a recent study published in Scientific Reports (found that microwaving a sponge actually leaves behind plenty of germs that can spread and make the sponge disgusting again. If the new food you’re microwaving is thick or an odd shape, it might cook unevenly (even with a turntable) leaving behind cold pockets for bacteria to thrive in, says microbiologist Julie Torruellas Garcia, associate professor in the Department of Biological Sciences at Nova South-eastern University. Always cover food if you’re using the microwave, it’s a lot cleaner and easier to maintain your appliance.
ARE KNAUS™ CLEANERS SUITABLE FOR ALL APPLIANCES?
It’s always best to check the manufacturers’ guidelines, but KNAUS™ products are specially formulated to be used on most appliances in the home.
IS KNAUS™ MADE IN THE UK?
KNAUS™ Appliance Cleaners are manufactured and packaged in Hadleigh, Suffolk. Our brand-new facility harvests rainwater and is state-of-the-art in its low energy use. KNAUS™ is owned by Challs International Ltd, a family-run private UK business specialising in
changing the way we all clean. Challs is based in Hadleigh, Suffolk.
IS KNAUS™ MULTI-SURFACE CLEAN & SHINE EFFECTIVE AGAINST CORONAVIRUS?
Yes. KNAUS™ Multi-Surface Clean & Shine has been included in Singapore National Environment Agency's interim list of household products effective against coronavirus.
WHAT IF KNAUS™ PRODUCTS ARE EVER SWALLOWED?
Immediately call a poison centre or doctor if any of the KNAUS™ products are swallowed. Have the product container or label at hand. Always keep all our products out of the reach of children.

FAQS
IS MAX™ CLEAN & MAX™ STRENGTH EFFECTIVE AGAINST CORONAVIRUS?
Yes. Max™ range has been included in Singapore National Environment Agency's interim list of household products effective against coronavirus.
IS MAX™ MADE IN THE UK?
Made in the UK for 25 years, our entire range has been formulated to offer maximum cleaning power with minimum effort. All distinctively fragranced & great value, Max™ leaves your home brilliantly clean for MAX-imum satisfaction.
WHAT IF MAX™ PRODUCTS ARE EVER SWALLOWED?
Immediately call a poison centre or doctor if any of the Max™ products are swallowed. Have the product container or label at hand. Always keep all our products out of the reach of children.
CAN I ORDER IN BULK FOR RESELLING OR FOR COMMERCIAL USE?
Kindly send your enquiries to sales@tamate.com.my

FAQS
WHAT DOES BIN BUDDY DO?
Bin Buddy is specially developed to tackle the key issues surrounding all your household bins. The fragrance takes care of nasty smells, whilst the granular base material absorbs any liquids that collect in the bottom of the bin bag. Bin Buddy
also contains an odour eliminator. The new and improved formula now contains citronella (a natural insect repellent) to help keep annoying flies at bay.
IS BIN BUDDY SUITABLE FOR ALL BINS?
It’s always best to check our products on an inconspicuous area first, just to be sure, but Bin Buddy products are specially formulated to be used on most makes of bin.
IS BIN BUDDY DISINFECTANT CITRUS SPRAY EFFECTIVE AGAINST CORONAVIRUS?
Yes. Bin Buddy Disinfectant Citrus Spray has been included in Singapore National Environment Agency's interim list of household products effective against coronavirus.
IS BIN BUDDY MADE IN THE UK?
Bin Buddy is manufactured and packaged in Hadleigh, Suffolk. Our brand-new facility harvests rainwater and is state-of-the-art in its low energy use. Bin Buddy is owned by Challs International Ltd, a family-run private UK business specialising in
changing the way we all clean. Challs is based in Hadleigh, Suffolk.